Privacy

Privacy Policy of BIGDOG24 GmbH & Co.KG
BigDog24 GmbH & Co.KG manages its websites according to the following regulated principles. BigDog24 GmbH & Co.KG undertakes to comply with the statutory provisions on data protection and always strives to comply with the principles of data avoidance and data economy.

To prevent the collection of your data by means of web-tracking on our website, please click on all links of the services you want to deactivate:

Disable Facebook pixels Disable Google Analytics Opt-Out Note: Clicking the link will save an opt-out cookie on your device. If you delete the cookies in this browser, then you have to click the link again. Furthermore, the opt-out only applies within the browser you use and only within our web domain on which the link was clicked.

Unless otherwise specified below, the provision of your personal information is not required by law or contract, nor required to conclude a contract. You are not required to provide the data. A non-provisioning has no consequences. This applies only insofar as no other details are given in the subsequent processing operations.

Definitions
"Personal Data" means any information relating to an identified or identifiable natural person. "Personal data" is available if these particulars contain personal or factual circumstances of a particular or identifiable person, this includes in particular name and address as well as member name, password and IP address. The "collection" of data is the acquisition of data. "Processing" means storing, altering, transmitting, blocking and deleting data. The term "use" means any further use that does not fall under processing. Server log files
You can visit our website without giving any personal information. With every access to our website, user data is transmitted through your internet browser and stored in log data (server log files). This stored data includes e.g. Name of the accessed page, date and time of the call, amount of data transferred and the requesting provider. These data are used solely to ensure trouble-free operation of our website and to improve our offer. An assignment of this data to a specific person is not possible.

Collection and processing using the contact form
When using the contact form, we collect your personal data (name, e-mail address, message text) only in the scope provided by you. The data processing serves the purpose of establishing contact. By submitting your message, you consent to the processing of the transmitted data. Processing is based on Art. 6 (1) lit. a DSGVO with your consent.
You may revoke your consent at any time by notifying us without affecting the legality of the processing based on the consent to revocation. We only use your e-mail address to process your request. Your data will subsequently be deleted, unless you have consented to further processing and use, and subject to the provisions of the following paragraph.

If you provide us with a legally relevant declaration on the contractual relationship (for example, a revocation or a claim), the legal basis for the processing, regardless of the means of transmission, is also Article 6 (1) (b) GDPR. In such a case, we will delete the data related to your declaration as soon as all reciprocal claims from the contractual relationship have been finally settled and the commercial and tax retention periods have expired.

Collection and processing by sending an email
If you send us a message by e-mail, we will save your message with the sender information (name, e-mail address and any other information added by your e-mail program and the transmitting servers). For the reception, storage and sending of e-mails, we use an e-mail provider who acts for us as a processor in accordance with Article 28 of the GDPR and whose registered office is within a country of the European Union or the European Economic Area.

The legal basis for this data processing is our legitimate interest in answering your message and being able to respond to any follow-up questions you may have (Article 6 (1) (f) GDPR). We will delete the information collected from your message no later than twelve months after the last communication with you about your request, subject to the following paragraph.

If you provide us with a legally relevant declaration on the contractual relationship (for example, a revocation or a claim), the legal basis for the processing, regardless of the means of transmission, is also Article 6 (1) (b) GDPR. In such a case, we will delete the data related to your declaration as soon as all reciprocal claims from the contractual relationship have been finally settled and the commercial and tax retention periods have expired.

customer account
When opening a customer account, we collect your personal data in the scope indicated there. The purpose of data processing is to improve your shopping experience and simplify order processing. Processing is based on Art. 6 (1) lit. a DSGVO with your consent. You may revoke your consent at any time by notifying us without affecting the legality of the processing based on the consent to revocation. Your customer account will be deleted afterwards.

Collection, processing and use of personal data for orders
When ordering, we collect and use your personal data only to the extent necessary to fulfill and process your order and to process your requests. The provision of the data is required for the conclusion of the contract. Non-provisioning means that no contract can be concluded. Processing is based on Art. 6 (1) lit. b DSGVO and is required to fulfill a contract with you. A transfer of your data to third parties without your express consent is not. Excluded from this are only our service partners, which we need to process the contractual relationship or service providers of which we use in the context of order processing. In addition to the recipients named in the relevant clauses of this privacy policy, these include, for example, recipients of the following categories: shipping service providers, payment service providers, merchandise management service providers, order processing service providers, web hosting providers, IT service providers and dropshipping retailers. In all cases we strictly observe the legal requirements. The amount of data transmission is limited to a minimum.

Data collection when writing a comment
When commenting on an article or article, we collect your personal data (name, e-mail address, commentary text) only in the scope provided by you. The purpose of the processing is to allow comments and comments. By submitting the comment you consent to the processing of the transmitted data. Processing is based on Art. 6 (1) lit. a DSGVO with your consent. You may revoke your consent at any time by notifying us without affecting the legality of the processing based on the consent to revocation. Your personal data will be deleted afterwards.

When you publish your comment, only the name you enter appears.

Use of the e-mail address for sending newsletters
We use your e-mail address, regardless of the contract, exclusively for our own promotional purposes to the newsletter, unless you have expressly consented to. Processing is based on Art. 6 (1) lit. a DSGVO with your consent. You may revoke your consent at any time without affecting the legality of the processing carried out on the basis of your consent until your revocation. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the mailing list.

Forwarding the e-mail address to shipping companies for information about the shipping status We will pass on your e-mail address as part of the contract to the transport company, if you have agreed to this explicitly in the ordering process. The purpose of the disclosure is to inform you by e-mail about the delivery status. Processing is based on Art. 6 (1) lit. a DSGVO with your consent. You may revoke your consent at any time by notifying us or the carrier without affecting the legality of the processing carried out on the basis of the consent to revocation.

Hosting services by a third party
Within the framework of a processing on our behalf, a third party provider provides the services for hosting and displaying the website. This serves to safeguard our legitimate interests, which are predominantly justified in the interests of weighing up our interests, in order to correctly present our offer. All data collected as part of the use of this website or in the forms provided in the online shop as described below will be processed on its servers. Processing on other servers takes place only in the framework explained here.

This service provider is located within a country of the European Union or the European Economic Area.

Use of merchandise management system in cloud hosting
We use a merchandise management system as part of order processing for contract execution. For this purpose, your personal data collected in the context of the order will be transmitted in encrypted form to a service provider with a seat within a country of the European Union or the European Economic Area.

Use of PayPal
All PayPal transactions are subject to the PayPal Privacy Policy. These can be found at https://www.paypal.com/webapps/mpp/ua/privacy-prev?locale.x=en_US

For payments via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment payment" via PayPal, we will transfer your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"), further. The disclosure is made in accordance with Art. 6 para. 1 lit. b DSGVO and only insofar as this is necessary for the payment process.
PayPal reserves itself for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment" via PayPal the execution of a credit check. If necessary, your payment data will be processed in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of the legitimate interest of PayPal in the determination of their solvency to credit bureaus passed. The result of the credit check on the statistical probability of default is used by PayPal for the purpose of deciding on the provision of the respective payment method. The credit information can contain probability values ​​(so-called score values). Insofar as score values ​​are included in the results of the credit rating, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of score values ​​includes, but is not limited to, address data. Further data protection information, among other things to the used credit reference agencies, please refer to the privacy policy of PayPal: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may continue to be entitled to process your personal data if this is necessary for the contractual payment process.

Use of Amazon Pay
If you select "Amazon Pay", payment will be processed through the Amazon Payments Europe sca, 5 Rue Plaetis, L-2338 Luxembourg ("Amazon Payments") payment service, to which we provide your information as part of the ordering process, along with the information about your appointment in accordance with Art. 6 para. 1 lit. b Pass on DSGVO. The transfer of your data takes place exclusively for the purpose of the payment transaction with the payment service Amazon Payments and only insofar as it is necessary for this. For more information about Amazon Payments' privacy policy, visit the following Internet address: https://pay.amazon.com/help/201751600

cookies
Our website uses cookies. Cookies are small text files that are stored in the Internet browser or the Internet browser on the computer system of a user. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is reopened. We use cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and offer you services. Some features of our website can not be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page break.

In addition, we use cookies on our website for the purpose of enabling an analysis of the surfing behavior of our site visitors.

Furthermore, we use cookies for the purpose of subsequently addressing site visitors on other websites with targeted, interest-based advertising.

Processing is based on § 15 (3) TMG and Art. 6 (1) lit. f DSGVO from the legitimate interest in the above-mentioned purposes.
The data collected by you in this way will be pseudonymised by technical means. An assignment of the data to your person is therefore no longer possible. The data will not be stored together with other personal data of you.
You have the right, for reasons arising out of your particular situation, to object at any time to the processing of your personal data in accordance with Article 6 (1) of the GDPR. Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting appropriate technical settings in your internet browser, you can prevent the storage of cookies and transmission of the data contained therein. Already saved cookies can be deleted at any time. We point out, however, that you may not be able to use all the features of this website in full. The links below will tell you how to manage (and disable) cookies on major browsers: Chrome Browser: https://support.google.com/accounts/answer/61416?hl=en Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-allow-and-dispose Safari: https://support.apple.com/en-us/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Using Google reCAPTCHA
We use the reCAPTCHA service provided by Google Inc. on our website (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). The query is for the purpose of distinguishing whether the input is by a human or automated, machine processing. The query includes the sending of the IP address and any other data required by Google for the reCAPTCHA service to Google. For this purpose, your input will be transmitted to Google and used there. However, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of this service. The IP address sent by your browser as part of reCaptcha will not be merged with other data provided by Google. If necessary, your data will also be transmitted to the USA. Data transfers to the US include a European Commission adequacy decision, the Privacy Shield. Google participates in the "Privacy Shield" and has submitted to the specifications. By pressing the query, you consent to the processing of your data. Processing is based on Art. 6 (1) lit. a DSGVO with your consent. You can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent to revocation.
For more information on Google reCAPTCHA and its privacy policy, visit: https://www.google.com/privacy/ads/

Use of Google Analytics
We use the Google Analytics web analytics service provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA, "Google"). The purpose of the data processing is to analyze this website and its visitors. To do this, Google, on behalf of the operator of this website, will use the information obtained to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics within the framework of Google Analytics will not be merged with other data provided by Google.
Google Analytics uses cookies that allow you to analyze the use of the website. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. IP anonymisation is activated on this website. As a result, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Your data may be transmitted to the United States. There is an adequacy decision by the European Commission for data transfers to the US. Processing is based on Art. 6 (1) lit. f DSGVO from the justified interest in the needs-based and targeted design of the website. You have the right, for reasons arising out of your particular situation, to object at any time to the processing of your personal data in accordance with Article 6 (1) of the GDPR. You can prevent the storage of cookies by selecting appropriate technical settings of your browser software; however, we point out that in this case you may not be able to use all the functions of this website in full. You may also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by using the browser plug-in available under the following link. in download and install [https://tools.google.com/dlpage/gaoptout?hl=en]. You can set an opt-out cookie to prevent detection by Google Analytics across devices. Opt-out cookies prevent the future collection of your data when you visit this website. You must opt-out on all systems and devices used to make it work. If you click here, the opt-out cookie will be set: Disable Google Analytics.
For more information about Terms of Use and Privacy, please visit https://www.google.com/analytics/terms/en.html or https://www.google.com/intl/en/policies/.

Using Google Adwords Conversion Tracking
We use the online advertising program "Google AdWords" on our website and, in this context, conversion tracking (visit evaluation). Google Conversion Tracking is an analytics service provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google"). When you click on an ad served by Google, a conversion tracking cookie will be placed on your machine. These cookies have a limited validity, contain no personal data and are therefore not for personal identification. If you visit certain pages on our website and the cookie has not expired, Google and we may recognize that you have clicked on the ad and have been redirected to this page. Each Google AdWords customer receives a different cookie. Thus, there is no way that cookies can be tracked through the websites of advertisers. The information obtained with the help of the conversion cookie is used to create conversion statistics. Here's the total number of users who clicked on one of our ads and were redirected to a conversion tracking tag page. However, we do not receive information that personally identifies users. Processing is based on Art. 6 (1) lit. f DSGVO from the legitimate interest in targeted advertising and the analysis of the impact and efficiency of this advertising. You have the right, for reasons arising out of your particular situation, to object at any time to the processing of your personal data in accordance with Article 6 (1) of the GDPR.
You can prevent the storage of cookies by selecting appropriate technical settings of your browser software. We point out, however, that you may not be able to use all the features of this website in this case. You will not be included in the conversion tracking statistics.

You can also opt out of personalized ads in Google Ads Ads Settings. You can also find instructions on how to do this at https://support.google.com/ads/answer/2662922?hl=en In addition, you can disable the use of third-party cookies by checking the Network Advertising Initiative's opt-out page at https://www.google.com/ads/answer/2662922 : //www.networkadvertising.org/choices/ and implement the further information about the opt-out mentioned there.

For more information and Google's privacy policy, please visit: https://www.google.com/policies/privacy/

Using Facebook Pixel
We use "Facebook Pixel", a service of Facebook Inc., 1601 S California Ave., Palo Alto, California 94304, USA (hereinafter referred to as: "Facebook") on our website. Facebook Pixel enables Facebook, our ads on Facebook, To display so-called "Facebook Ads" only to those Facebook users who have been visitors to our website, especially those who have shown interest in our online offering or specific topics or products Facebook Pixel allows us to check if a user clicks Facebook Pixel uses, among other things, cookies, small text files stored locally in the cache of your web browser on your device. If you are logged in to Facebook with your user account, your visit to our website will be recorded in The data collected about you are anonymous to us, so do not give us any conclusions the identity of the users. However, this data from Facebook can be linked to your local user account. We have no control over the extent and continued use of data collected through the use of Facebook Pixel by Facebook. To the best of our knowledge, Facebook receives the information that you have accessed the relevant part of our website or clicked on an ad from us. If you have a Facebook user account and are registered, Facebook can associate the visit with your user account. Even if you are not registered with Facebook or have not logged in, there is the possibility that Facebook will get your IP address and possibly other identification features in experience and stores. We use Facebook pixels for marketing and optimization purposes, especially to bring you relevant and interesting ads on Facebook, thus improving our offerings, making them more interesting to you as a user and avoiding annoying ads. This is also our legitimate interest in the processing of the above data by the third party. The legal basis is Art. 6 para. 1 sentence 1 lit. f) GDPR.

You can object to the above-mentioned collection by Facebook Pixel as well as the use of your data to display Facebook Ads. To determine which types of ads you see on Facebook, please visit the following Facebook page: https://www.facebook.com/settings?tab=ads. We point out that this setting will be deleted when you delete your cookies. In addition, you can deactivate cookies that serve the range measurement and advertising purposes via the following websites:

• http://optout.networkadvertising.org/ • http://www.aboutads.info/choices • http://www.youronlinechoices.com/uk/your-ad-choices/

Please note that this setting will also be deleted if you delete your cookies.

In addition, Facebook has subjected to the Privacy Shield Agreement concluded between the European Union and the United States and certified. As a result, Facebook commits itself to comply with the standards and regulations of European data protection law. Further information can be found in the following linked entry: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active

Third-party information: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland. For more information about third party privacy, please refer to the following Facebook page: https://www.facebook.com/about/privacy. Information about Facebook pixels can be found on the following Facebook page: https://www.facebook.com/business/help/651294705016616

Using Pinterest
The controller has integrated components from Pinterest Inc. on this website. Pinterest is a so-called social network. A social network is an Internet-based social meeting place, an online community that usually allows users to communicate with each other and interact in virtual space. A social network can serve as a platform for sharing views and experiences, or allows the Internet community to provide personal or business information. Among other things, Pinterest enables users of the social network to publish picture collections and individual pictures as well as descriptions on virtual pinboards (so-called pinnings), which in turn can be shared by other users (so-called repinnen) or commented on.

Pinterest's operating company is Pinterest Inc., 808 Brannan St., San Francisco, CA 94103, USA.

Each time one of the individual pages of this website is called up by the controller and a Pinterest component (Pinterest plug-in) has been integrated, the Internet browser on the information technology system of the person concerned is automatically pinterested Component causes a representation of the corresponding Pinterest component of Pinterest to be downloaded. More information about Pinterest is available at https://pinterest.com/. As part of this technical process, Pinterest is aware of which specific bottom of our website is visited by the person concerned.

If the data subject is logged in to Pinterest at the same time, Pinterest recognizes with each visit of our website by the data subject and during the entire duration of the respective stay on our website, which specific underside of our website visited the data subject. This information is collected by the Pinterest component and assigned by Pinterest to the affected Pinterest account of the data subject. If the person concerned activates a Pinterest button integrated on our website, Pinterest assigns this information to the personal Pinterest user account of the person concerned and saves this personal data.

Pinterest always receives information from the Pinterest component that the data subject has visited our website if the data subject is simultaneously logged in to Pinterest at the time of access to our website; this happens regardless of whether or not the affected person clicks on the Pinterest component. If such a transfer of this information to Pinterest by the person concerned is not intended, it can prevent the transfer by logging out of your Pinterest account before calling our website.

Pinterest's Privacy Policy, available at https://about.pinterest.com/privacy-policy, provides insight into the collection, processing and use of personal information by Pinterest.

Use of YouTube
We use the embed YouTube video feature of YouTube LLC on our website. (901 Cherry Ave., San Bruno, CA 94066, USA, "YouTube").
YouTube is a company affiliated with Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google").
The feature displays videos deposited with YouTube in an iframe on the site. The option "Extended Privacy Mode" is activated. As a result, YouTube does not store any information about visitors to the site. Only when you watch a video will information be transmitted to and stored on YouTube. For more information about the collection and use of data by YouTube and Google, your rights, and ways to protect your privacy, see the YouTube Privacy Policy (https://www.youtube.com/t/privacy).

Duration of storage
After completion of the contract, the data are first stored for the duration of the warranty period, then taking into account statutory, especially tax and commercial retention periods and then deleted after the deadline, unless you have consented to the further processing and use.

Rights of the data subject
If the legal prerequisites are met, they are entitled to the following rights under Art. 15 to 20 DSGVO: Right to information, to rectification, to cancellation, to limitation of processing, to data portability. In addition, according to Art. 21 (1) GDPR, you are entitled to a right of objection to the processing based on Art. 6 (1) of the GDPR and to processing for the purpose of direct mail.

Contact us on request. The contact details can be found in our imprint.

Right of appeal to the supervisory authority
According to Art. 77 GDPR you have the right to complain to the supervisory authority if you believe that the processing of your personal data is not legal.

STAND: 24.05.2018